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There were 10 articles found for your query:
  1. Clients for lifeClients for life
    Pop Quiz: 1. Do you feel that you give outstanding service to your clients? 2. Do you have an objective that they buy not just once from you but many times over their lifetime? Most of us wo...

  2. Duct Tape - The handyman's secret weaponDuct Tape - The handyman's secret weapon
    At one time or another practically everyone has used that ubiquitous grey tape. It has a million uses but here's a new one for you. As you are walking up to greet your next customer imagine a str...

  3. Service Advisors are (sales) People Too!Service Advisors are (sales) People Too!
    Service Advisors are (sales) People Too! Dealership's upper management most often come up through the sales side of the business. It isn't surprising then that sometime we see a lack of appreciat...

  4. Definitions for Consistent PAL or SalesSmart Data Definitions for Consistent PAL or SalesSmart Data
    PAL Book and SalesSmart Traffic Management Definitions To provide clarity to all users and maximize the usefulness of the data please utilize the following definitions. Opp...

  5. I hate setting goalsI hate setting goals
    I don't know how many sales and management related magazines, newsletters, and e-zines you subscribe to but if you are a sales professional I'm betting it is 4 or more. Every year at this time t...

  6. Why are they here?Why are they here?
    Many times the grind of working day to day in retail sales can mess with our attitudes. No matter how strong we are we will still have more people saying no than saying yes. It takes a conscious ...

  7. Introduction Introduction
    Topic: Introduction Topic: Materials: Flip Chart, Open Mind. Time Needed: 30-35 Minutes SME #4 Review (3 Minutes) • Ask the group about any successes they’ve had in the past week ...

  8. Business Office Business Office
    Topic: Business Office Materials: Flip Chart, Open Mind Time Needed: 25 – 30 minutes SME #17 Review – (4 Minutes) • Ask the group about any successes they’ve had in th...

  9. Telephone Techniques, Part 2 of 2Telephone Techniques, Part 2 of 2
    Topic: Telephone Techniques, Part 2 of 2 Materials: Flip Chart, Open Mind. Time Needed: 25-30 Minutes SME #22 Review (3 Minutes) Ask the group about any successes they’ve had in the pa...

  10. Goals Goals
    Topic: Goals Materials: Flip Chart, Open Mind, Photocopies of Goals Handouts (See attachements at bottom of page) Time Needed: 25 – 30 minutes SME #23 Review – (4 Minutes) •...


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