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Figuring out the why do they buy
There were 12 articles found in this category:
  1. questionYou get paid to talk... so talk to someone who can pay you
    We all want a friendly work environment. Don't we? One where we get along with our team mates and have fun at work. Sure we do. However too often we see a large proportion of a sales consultant's day devoted to interaction with co-workers rather than clients or prospects. We've talked before ab ...

  2. questionDon't Try So Hard - Make More Sales
    Here's one thing you can do that will guarantee poor sales performance: try really hard to get the sale. Yes, you heard right. Try really hard to get the sale and you will decrease your chances of getting the sale. Here is the explanation: When sales people try too hard to get the sale – ...

  3. questionPresentation Overload - Talking our way out of a sale
    What makes a good sales presentation? Many salespeople get the idea that if they are able to dump everything they know about the product onto the customer they have made a good presentation. If we have good product knowledge, are able to keep control of the conversation, and give them every po ...

  4. questionWhat's your winning edge?
    If you think you are perfect with no room for improvement read no further! There has been an enormous amount of study into what accounts for the huge variances in sales success from one individual to another. We have heard Brian Tracy and others talk about the concept of Winning Edge as "smal ...

  5. questionStop selling and start helping
    What makes a good sales presentation? Many salespeople get the idea that if they are able to dump everything they know about the product onto the customer they have made a good presentation. If we have good product knowledge, are able to keep control of the conversation, and give them every pos ...

  6. questionWould you like a new car?
    Help your clients fall in love. Would YOU like a new car? Really, would you? I have randomly asked people if they would like a new car, and I have not heard one person say "No." Not one! I have asked strangers at the table next to me in a restaurant or in an elevator, people I am barely acquai ...

  7. questionLet them know what's coming
    Many times salespeople find themselves encountering sales resistance from a prospect who just seems to want to get some information and get out of there. They are giving us those reflex objections at the meet and greet that we have come to expect like: "just looking" or "this is the first plac ...

  8. questionBoss! That's my customer!
    Whose customer is it anyway? The factory and dealership often have very different ideas about who owns the customer but what about salespeople? We see this scenario in dealerships everywhere: a client comes into the dealership and meets a salesperson and begins working on finding a vehicle. A ...

  9. questionWhat is 1% worth?
    We have often heard jokes about how 99% just isn't good enough. You know, like 12 newborn babies per day will be dropped at birth, or 2 planes will crash every day at Chicago O'Hare Airport, 22,000 cheques per hour will be deducted from the wrong bank accounts, and the 99% list goes on… ...

  10. questionWhy are they here?
    Many times the grind of working day to day in retail sales can mess with our attitudes. No matter how strong we are we will still have more people saying no than saying yes. It takes a conscious effort on our part to keep our attitude positive in those critical first moments when we meet a new ...

  11. questionWhat do you have in common with your client?
    Have you ever been asked by your sales manager when you walked into their office with a deal worksheet: "What do you have in common with these people?" It is a great question that a sales manager could ask you about the people you are trying to sell a car to. Does thinking about what your answe ...

  12. questionLoyalty
    It's something that every company is after: loyal customers. That is the typical corporate message and goal but not the realization of most. As with many things in life the tendency is to want the benefits without having to pay the price. How do you create loyal clients? When we ask people wh ...