Sales Staff Training for the Automotive Industry

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Introduction

First impressions last

There were 3 articles found in this category:

Why are they here?
Many times the grind of working day to day in retail sales can mess with our attitudes. No matter how strong we are we will still have more people saying no than saying yes. It takes a conscious effort on our part to keep our attitude positive in those critical first moments when we meet a new ...
Play The Right Movie!
Here's a math lesson and a different way to look at closing ratio. There are only 2 possible closing ratios for each individual customer opportunity you get. Either 0% or 100%. They either buy from you or buy from someone else. If a customer shops around and meets 5 salespeople working at 5 ...
Taking a closer look - Lessons from the Vision Care Store
Ever notice salespeople and sales processes when you are away from the dealership just being a regular consumer of products and services? Maybe it's because we are in the training business, but we are always hypersensitive to the good and bad in other businesses salespeople and processes. You ...