Sales Staff Training for the Automotive Industry

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Follow-up / Referrals

Building your own business

There were 3 articles found in this category:

You get paid to talk... so talk to someone who can pay you
We all want a friendly work environment. Don't we? One where we get along with our team mates and have fun at work. Sure we do. However too often we see a large proportion of a sales consultant's day devoted to interaction with co-workers rather than clients or prospects. We've talked before ab ...
Building your own business
It really is shocking how many sales consultants we run into at dealerships who have 5,10,15 years experience in the business yet still get the bulk of their opportunities from floor traffic. In our experience, the closing ratio for repeat and referral clients is THREE TIMES that of new walk-in ...
Boss! That's my customer!
Whose customer is it anyway? The factory and dealership often have very different ideas about who owns the customer but what about salespeople? We see this scenario in dealerships everywhere: a client comes into the dealership and meets a salesperson and begins working on finding a vehicle. A ...